{"id":2339,"date":"2013-10-04T11:54:44","date_gmt":"2013-10-04T06:54:44","guid":{"rendered":"http:\/\/www.ssgc.com.pk\/web\/?p=2339"},"modified":"2013-10-07T11:55:29","modified_gmt":"2013-10-07T06:55:29","slug":"ssgc-customer-service","status":"publish","type":"post","link":"https:\/\/www.ssgc.com.pk\/urdu\/?p=2339","title":{"rendered":"SSGC Customer Service"},"content":{"rendered":"<p>By: Syed Ovais Akhtar<\/p>\n<span class=\"lambda-dropcap2\">NEWS<\/span>In these times of apathy and listlessness in most public sector utility organizations, it is really encouraging to see that SSGC offers customer services of a level above and beyond the norm. I had the occasion to visit a 91SSGC Customer Facilitation Centre92 in Karachi in connection with my gas bill and was really amazed to experience the warmth and efficiency of the staff there. For one, I was treated with due deference and not just as anybody in a crowd. Actually, there was no 91crowd92 at the center but disciplined queues, with people moving to the counter in a well-ordered manner. When my turn came, the person on duty showed all the patience to listen to my problem concerning my gas bill. I produced the necessary previous bills to explain my point and was given a date to come back and inquire if the problem had been solved. The Facilitation Centre was immaculately clean and I couldn92t imagine for a few moments that I was standing at the premises of a public utility. This was my first visit to a SSGC Facilitation Centre and I had come with a lot of apprehension, since what I expected was a crowded and dinghy place where I would have to struggle to find a sympathetic ear. I take this opportunity to express my deep appreciation of the manner in which SSGC respects its customers and attends to their problems. I do hope that other utilities, including its sister company SNGPL, will learn from this.<\/p>\n<p>97 Karachi<\/p>\n<p>Source: http:\/\/pakobserver.net\/detailnews.asp?id=220077#.Uk5L8m7zUHc.twitter<\/p>\n<p style=\"text-align: right;\"><a target=\"_self\" class=\"button green small\" href=\"http:\/\/www.ssgc.com.pk\/web\/?page_id=49\">Headlines<\/a>\n","protected":false},"excerpt":{"rendered":"<p>By: Syed Ovais Akhtar In these times of apathy and listlessness in most public sector utility organizations, it is really <a class=\"excerpt\" href=\"https:\/\/www.ssgc.com.pk\/urdu\/?p=2339\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":2340,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2339","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=\/wp\/v2\/posts\/2339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2339"}],"version-history":[{"count":1,"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=\/wp\/v2\/posts\/2339\/revisions"}],"predecessor-version":[{"id":2341,"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=\/wp\/v2\/posts\/2339\/revisions\/2341"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=\/wp\/v2\/media\/2340"}],"wp:attachment":[{"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2339"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ssgc.com.pk\/urdu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}