Fresh MBA / ACCA

Or 

MPA with 2 years of relevant experience.

JOB SUMMARY

The purpose of this position is to spearhead the Sales Reconciling function in the billing control section, ensuring meticulous oversight of sales transactions, accuracy, and resolution of discrepancies. This position demands a seasoned professional with expertise in financial reconciliation, a strong grasp of sales processes, and a commitment to maintaining high standards of data accuracy.

JOB RESPONSIBILITIES

1. Lead and oversee the end-to-end process of sales reconciliation within the billing control section, ensuring precision and compliance.
2. Manage and mentor a dedicated team in the sales reconciling section, fostering a collaborative and efficient work environment.
3. Investigate and resolve discrepancies in sales records, collaborating with relevant teams to address underlying issues.
4. Identify opportunities for process improvements in sales reconciliation, implementing enhancements to increase operational efficiency.
5. Work closely with internal and external audit teams, providing documentation and support during audit processes related to sales reconciliation.
6. Implement robust measures to ensure the accuracy and integrity of sales data, upholding high standards of data quality.
7. Generate and analyze reports related to sales reconciliation, providing actionable insights to senior management for strategic decision-making.
8. Collaborate with IT teams to integrate advanced technologies and tools that streamline and enhance sales reconciliation processes.
9. Ensure that sales reconciliation practices align with regulatory requirements, industry standards, and internal policies.
10. The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
11. The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
12. Undertake any other assignment as instructed by the immediate supervisor.

Masters / Bachelors (16 years of education) with 2 years of relevant experience.

JOB SUMMARY

The purpose of this position is to lead the development and optimization of dashboards, translating complex billing data into clear visualizations for informed decision-making. This position demands a skilled professional with expertise in data visualization and dashboard management, ensuring real-time insights and efficiency within the Billing Control operations.

JOB RESPONSIBILITIES

1. Spearhead the design and development of comprehensive dashboards tailored to the specific needs of billing control operations.
2. Create visually impactful and user-friendly data visualizations to enhance the communication of billing metrics and key performance indicators.
3. Ensure the ongoing maintenance, updates, and optimization of dashboards to reflect real-time billing data and evolving business requirements.
4. Conduct training sessions for Billing Control teams to maximize the utilization of dashboards, empowering them to extract actionable insights.
5. Collaborate with various departments to understand their billing data requirements, customizing dashboards to enhance interdepartmental coordination.
6. Oversee data validation processes to uphold the accuracy and reliability of billing information displayed on dashboards.
7. Collaborate with IT teams to integrate advanced technologies and tools that enhance dashboard functionality and user experience.
8. Develop and monitor performance metrics related to dashboard usage, ensuring alignment with billing control objectives.
9. Generate and distribute reports based on dashboard insights, providing timely and relevant billing information to stakeholders.
10. The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
11. The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
12. Undertake any other assignment as instructed by the immediate supervisor.

MBA with 2 years of relevant experience.

Job Summary

The purpose of this position is to oversee the function of bill generation of domestic, commercial and industrial customers with in the franchise area of assigned zone.

Job Responsibilities

1. Oversee the end-to-end billing process for industrial, domestic, and commercial connections within the jurisdiction of designated zone.
2. Develop a meter reading plan on monthly basis to strictly follow the monthly billing cycle of the assigned zone.
3. Review meter readings, consumption patterns, and billing records to identify discrepancies and resolve billing errors promptly.
4. Coordinate with meter reading teams and data entry staff to ensure timely and accurate capture of consumption data for billing purposes.
5. Ensure that meter reading activity is accomplished timely as per approved plan.
6. Ensure that meter readings are entered into CC&B for bill generation in a timely manner.
7. Ensure that bills are printed and delivered to the respective customers as per the billing cycle.
8. Prepare billing reports on monthly basis for reporting purposes.
9. Address customer inquiries and concerns related to billing statements and meter readings in a timely and professional manner.
10. Collaborate with the customer service team for efficient processing for billing dispute resolution and customer account management.
11. Provide support and guidance to customers regarding billing inquiries, payment options, and billing-related complaints.
12. Comply with the risk management framework.
13. Participate actively in risk management activities across the organization.
14. Ensure that key risks are identified, reported, recorded and managed in a timely manner.
15. Receive appropriate training in risk management.
16. Undertake any other assignment as instructed by the immediate supervisor.

Fresh ACMA

Or

MBA with 4 years of experience in Accounts or Finance. 

Candidates having experience of Utility companies shall be preferred.

Job Summary:

The role of Area Manager is to manage the billing team in respective areas, develop and implement billing plans, monitor and analyze KPIs, recruit, train and mentor team members, collaborate effectively with cross-functional teams and compliance with billing policies, industry regulations and legal requirements.

Job Responsibilities:

1. Provide leadership to the Billing team in the Industrial/Commercial (KHI) section, in East, West and Central areas fostering a culture of collaboration and high performance.
2. Develop and implement billing plans to meet revenue targets, enhance efficiency, and adapt to the unique requirements of the industrial and commercial sectors in Karachi.
3. Monitor and analyze key billing performance indicators, proactively implementing corrective actions to ensure consistent achievement of revenue and operational targets.
4. Recruit, train, and mentor team members at junior level, ensuring a skilled and motivated workforce aligned with organizational goals. The team members include Territory Managers and other field staff for East, West and Central areas.
5. Collaborate effectively with cross-functional teams, communicate seamlessly with internal and external stakeholders, and build strong relationships to ensure successful billing operations.
6. Responsible for meticulous management of the budget within the Industrial/Commercial (KHI) section, optimizing resources to achieve cost-effective billing operations.
7. Ensure strict adherence to company billing policies, industry regulations, and legal requirements within the Industrial/Commercial (KHI) section, maintaining the highest standards of compliance.
8. The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
9. The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
10. Undertake any other assignment as instructed by the immediate supervisor.