MBA / ACCA with at least 1 year of relevant experience.

The main purpose of this position is to compile, reconcile analyze and prepare reports. Review complaints received from the Oil and Gas Regulatory Authority (OGRA) and liaise with the concerned departments to ensure compliance with standard operating procedures.

1. Review complaints received from OGRA and identify the concerned departments from whom to obtain the response on each point of the case.
2. Enter data in the complaint register and prepare memos for the concerned departments for their comments in order to update the database. 
3. Submission of papers to OGRA along with signed responses and update data accordingly in the register. 
4. Preparation of pending list of complaints along with the age on a weekly basis and send it to the concerned executives for further follow-up and reconciliation as per SSGC with OGRA record. 
5. Preparation of memo to sensitize seniors along with the list of cases for over-aged cases. 
6. Preparation and submission of provisional, marketing, and renewal of licenses memos to the concerned departments of CNG stations.
7. In compliance with Third Party Access Rules 2018, obtain capacity information on a monthly basis from Transmission, Distribution Karachi, Distribution Interior Sindh and Distribution Balochistan, to upload on the SSGC website.
8. In compliance with License Condition No.15, obtain monthly SMS wise Gas Analysis reports.
9. Preparation of Letter to forward the monthly SMS-wise Gas Analysis report to OGRA.
10. Provide copies of cases when required by the concerned department and maintain filings of each license condition.
11. Comply with the risk management framework.
12. Participate actively in risk management activities across the organization.
13. Ensure that key risks are identified, reported, recorded and managed in a timely manner.
14. Receive appropriate training in risk management.
15. Undertake any other task assigned by immediate supervisor.

MBA / ACCA with at least 1 year of relevant experience.

The role of this position is to document and coordinate queries / complaints received from the Oil and Gas Regulatory Authority (OGRA) to the respective departments under the complaint’s resolution and regulation procedures.

1. Review complaints having financial impacts on a regional basis when required and comments received from the concerned departments to prepare case files.
2. Assess Passing Unregistered Gas (PUG) complaints and take the necessary actions required for resolving the complaints as per the standard rules and regulations. 
3. Review the cases of gas theft claims and obtain relevant documents required to ensure compliance with OGRA’s approved procedures. 
4. Analyze and obtain the evidence required to justify the billings and prepare responses for OGRA.
5. Preparation of monthly MIS reports on OGRA consumer attend hearings along with DGM-RA regarding Consumer Complaints at OGRA offices. 
6. Assist senior management in documenting responses to OGRA-related queries and complaints under complaints resolution regulations procedures.
7. Ensure departments provide relevant feedback within 24 – 48 hours and case files are stored for future reference.
8. Assist in implementing measures for improving the structure for complaints resolution and complaint management.
9. Assess regulatory and statutory obligations are met, including accurate and timely processing within the framework of the regulations for review by senior management.
10. Coordinate sensitive and escalated complaints ensuring senior managers are briefed where appropriate.
11. Provide timely, periodic status updates to complainants, respondents and senior management/ board as appropriate, in ongoing case resolution processes.
12. Comply with the risk management framework.
13. Participate actively in risk management activities across the organization.
14. Ensure that key risks are identified, reported, recorded and managed in a timely manner.
15. Receive appropriate training in risk management.
16. Undertake any other assignment as instructed by senior management.

BDS (Bachelor of Dental Surgery) from an institute recognized by PMDA with at least 2 years of relevant experience.

Valid PMDC license to practice dentistry.

The main purpose of this position is to provide comprehensive dental care services to employees. This includes diagnosing and treating oral health issues, performing routine dental procedures, educating employees on oral hygiene, and ensuring the highest standards of dental care. The dentist works closely with other healthcare professionals to promote overall health and well-being among the workforce.

1. Perform thorough dental examinations, diagnose oral diseases, and create treatment plans.
2. Provide a range of dental treatments, including fillings, root canals, extractions, and preventive care at the medical center.
3. Take and interpret dental X-rays to diagnose dental conditions.
4. Educate employees on proper oral hygiene practices, including brushing, flossing, and dietary recommendations to prevent dental issues.
5. Implement oral health programs and initiatives in the company to promote dental wellness among employees.
6. Maintain accurate and up-to-date patient records, including treatment plans, progress notes in the EMR system.
7. Ensure compliance with all legal and regulatory requirements for patient documentation and confidentiality.
8. Ensure that dental equipment is properly maintained, sterilized, and in good working order.
9. Oversee the cleanliness and organization of the dental clinic, adhering to infection control protocols.
10. Order and manage dental supplies and materials, ensuring adequate inventory.
11. Collaborate with other healthcare professionals within the medical center to provide holistic care to employees.
12. Communicate effectively with patients to explain diagnoses, treatment options, and post-treatment care.
13. Provide referrals to dental specialists when necessary for advanced or specialized treatments.
14. Stay current with advancements in dental technology, techniques, and best practices through continuing education and professional development.
15. Ensure compliance with all relevant health and safety regulations as per HSEQ guidelines.
16. Participate in regular training and development programs to enhance clinical skills and knowledge.
17. The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
18. The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.

Bachelors in Computer Engineering / IT / Cyber Security with at least 4 years of relevant experience.

Or 

BCS / BSCS with at least 7 years of relevant experience.

This position is responsible for developing security strategies, managing security operations, leading incident response, and ensuring compliance with relevant regulations and standards. The purpose is to protect systems, data, and users from evolving cyber threats.

1. Develop, implement, and maintain the organization’s cyber security strategy and roadmap
2. Lead day-to-day security operations, including monitoring, detection, and response
3. Manage and improve incident response, threat intelligence, and vulnerability management programs
4. Conduct risk assessments, security audits, and penetration test reviews
5. Ensure compliance with security frameworks and regulations (e.g., ISO 27001, NIST, SOC 2, GDPR, etc.)
6. Oversee identity and access management, network security, endpoint security, and cloud security
7. Create and enforce security policies, standards, and procedures
8. Lead, mentor, and develop the cyber security team
9. Work with vendors, partners, and third-party service providers on security matters
10. Provide security awareness training to employees and stakeholders
11. Report on security posture, risks, and incidents to senior leadership

MBA (Finance) / ACCA with at least 1 year of relevant experience.

Or

CA Inter / CMA Inter with 4 years of relevant experience (article ship completed)

The purpose of this position is to conduct pre-audit of Sales Tax returns and ensures accurate filings as per applicable laws.

1. Conduct pre-audit of Sales Tax returns on a monthly basis to ensure complete and accurate filings as per applicable law. Reconcile data collected against system generated reports. 
2. Before submission to Manager, recheck Sales Tax return. Ensure that all Annexures to Sales Tax return are correctly prepared and Sales Tax Liability calculated by FBR Portal is identical with SSGC calculation. 
3. Recheck GL reports and FBR purchase data and consolidated Input record of SSGC for last 6 months to help ensure that all Sales Tax invoices in GL (particularly invoices becoming time barred after 6 months) are timely claimed.
4. Check Sales Tax invoices to determine if these are claimable as per Law and are as per prescribed format. Recheck the reconciliation of data collected against software report and ensure completeness of invoices and Sales Tax amount & resolution pertaining to IRIS issues.
5. Check accuracy of withholding sales tax deduction before processing of Payment Vouchers for deposit of Tax Liability into Government treasury.
6. Verify Sales Data to ensure that zero-rating, General Sales Tax, Extra Sales Tax and Further Sales Tax has been properly applied as per Law and Coordination with customer to accept Credit Adjustments declared by SSGC in Return.
7. Check reconciliation of sales tax data with tax deposited to FBR on account of GST deductions. Check and verify control output on monthly basis for Tax consultant to check accuracy of GST billed to customers against FBR portal. 
8. The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
9. The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
10. Undertake any other assignment as assigned by supervisor.

Fresh CA / ACMA.

Or

MBA (Finance) / ACCA with at least 4 years of relevant experience.

The purpose of this positionis to assist inimplementation of SSGC strategy to comply with tax laws while minimizing the incidenceof liability fines, or refund delays related to SSGC. Coordinate with tax consultants and advocates pertaining to tax cases under audit or litigation. Oversee and arrange supporting documents for various cases pending at level of High Court, Appellate Tribunal, Commissioner Appeals, and tax offices.

1. Coordinate with Tax Authorities for release of:
   • Monthly Sales Tax refund claims
   • Annual Income Tax refund claims
2. Coordinate with Tax Officers for issuance of Appeal effect for favorable Judgments of Appellate Fora and Rectification Orders (for apparent mistakes in Assessment Order)
3. Extract details for following FBR Audits as well as several queries raised during Tax Audits including:
   • Pre-refund Sales Tax Audit
   • Post-refund Sales Tax Audit
   • Annual Sales Tax Audit
   • Annual Income Tax Audit
   • Monitoring of Withholding Income Taxes
4. Coordinate with Tax Lawyers / Tax Consultant of cases pending before Appellate Fora for judicious / expeditious decision and reply to queries thereon.
5. On monthly basis, Preparation & filing of condonation claims regarding Purchase Invoices which were not paid within prescribed period. 
6. Oversee the identification and implementation of improvements to the tax reporting process at SSGC (including discrepancies identified in prior years audit for future improvement).
7. Oversee management of tax related initiatives by identifying, documenting and executing the tax policy requirements where necessary.
8. Manage the preparation of MIS reports on a monthly basis for review by senior management.
9. The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
10. The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct. 
11. Undertake any other assignment as assigned by supervisor.

CA / ACMA with at least 6 years of relevant post-membership experience.

Or

MBA / ACCA with at least 9 years of relevant experience.

Candidate must have at least 4 years of experience as Functional Team Lead.

The main purpose of this position is to assist in conducting audit / evaluation of contracts including service agreements to ensure compliance with rule and regulations as proposed by Public Procurement Rules. The position is also responsible to support senior management in improving internal controls to ensure verification of bills / invoices of service contracts. The incumbent is also required to contribute in evaluation of tender reports, manage the turn-around time and support operations departments in timely processing of invoices.

1. Coordinate with user departments in finalizing tender floatation process in accordance with the Public Procurement Regulatory Authority (PPRA) rules and prepare estimates in terms of pricing structure of respective contracts. Review evaluation reports of Foreign and Local Tenders in accordance with Public Procurement Rules and also with respect to the assigned budget and other commercial aspects. 
2. Assist in scrutinizing tender documents / contracts for approval by senior management. Review tender evaluation reports prepared by Procurement to ensure compliance with Public Procurement Rules (PPRA) and prescribed Standard Operating Procedures (SOPs) of SSGCL. 
3. Support senior management in establishing internal controls to ensure accurate and timely verification of invoices pertaining to services on a timely basis in accordance with the terms of the respective contracts and raise observations where applicable. Draft observations and advise user departments in removal of observations and completion of formalities (if sought) and ensure that invoices submitted are “Verified and Approved” by the Competent Authority.
4. Supervise the processing of bills regarding Service Contracts of Ditching, Backfilling and Telecom services accurately and as per schedule.
5. Participate in pre-qualification process of vendors / service providers and ensures effective liaison, support and assistance between procurement department and rest of organization. 
6. Ensure effective utilization of resources and control of expenses to meet agreed budgetary controls. 
7. The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
8. The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
9. Undertake any other task assigned by the management.

Bachelor’s degree with at least 14 years of post qualification experience. Preferably ex-armed force officer (Brigadier or equivalent rank). Having corporate and administrative experience in Sindh and Balochistan will be preferred.

The position leads the Security Services & Counter Gas Theft Operations (SS&CGTO) Department. To undertake required measures to counter gas theft and ensure vigilance to control gas theft as per information and intelligence. The position is required to ensure that legal and corrective measures are taken based on gas theft related investigation reports and reduce the Company’s line losses by keeping a close check on the perpetrators and undertaking required legal actions.

• Supervise the development and implementation of security policies, protocols, and procedures in all regions and zones of SSGC’s territory.
• Supervise the patrolling of premises and property, monitor surveillance equipment, and inspect assets, equipment, and access points for maintaining foolproof security of SSGC assets in the entire franchise area.
• Develop and implement policies to minimize gas theft by developing operational protocols for intelligence, prosecution, technical metering, and counter gas theft operations.
• Supervise related actions in these domains based on intelligence and analysis reports and in coordination with the Security Department to seek security support during counter gas theft operations.
• Supervise raids conducted by the team on industrial, domestic, commercial, and bulk consumers to check and control any theft or illegal use of gas.
• Ensure that the support of the Technical Metering Section is available during counter gas theft operations to detect any unauthorized gas consumption or illegal connections.
• Supervise inspections of specific areas on the basis of vigilance reports, evidence, and intelligence reports.
• Supervise Joint Industrial Surveys and review findings on discrepancies between gas consumption and meter readings. Ensure that such surveys are planned and regularly organized as part of an ongoing activity.
• Ensure that legal and corrective measures are taken based on investigation reports, evidence, and witness statements related to gas theft or accident-related incidents.
• Review reports on incidents and breaches and provide complete reports for review to senior management.
• Recruit, train, and supervise CGTO and security officers and guards in coordination with the Human Resources Department.
• Act as the focal person for matters pertaining to various government and law enforcement agencies.
• Ensure compliance with the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with the assigned role.
• Ensure compliance with the Business Principles and Ethics Policy / Code of Conduct.
• Maintain the organization's stability and reputation by complying with legal requirements.
• Undertake any additional task assigned by the Senior Management.

Fresh MBA / ACCA

Or

MPA with 2 years of relevant experience.

The purpose of this position is to spearhead the Sales Reconciling function in the billing control section, ensuring meticulous oversight of sales transactions, accuracy, and resolution of discrepancies. This position demands a seasoned professional with expertise in financial reconciliation, a strong grasp of sales processes, and a commitment to maintaining high standards of data accuracy.

• Lead and oversee the end-to-end process of sales reconciliation within the billing control section, ensuring precision and compliance.
• Manage and mentor a dedicated team in the sales reconciling section, fostering a collaborative and efficient work environment.
• Investigate and resolve discrepancies in sales records, collaborating with relevant teams to address underlying issues.
• Identify opportunities for process improvements in sales reconciliation, implementing enhancements to increase operational efficiency.
• Work closely with internal and external audit teams, providing documentation and support during audit processes related to sales reconciliation.
• Implement robust measures to ensure the accuracy and integrity of sales data, upholding high standards of data quality.
• Generate and analyze reports related to sales reconciliation, providing actionable insights to senior management for strategic decision-making.
• Collaborate with IT teams to integrate advanced technologies and tools that streamline and enhance sales reconciliation processes.
• Ensure that sales reconciliation practices align with regulatory requirements, industry standards, and internal policies.
• The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
• The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
• Undertake any other assignment as instructed by the immediate supervisor.

Masters / Bachelors (16 years of education) with 2 years of relevant experience.

The purpose of this position is to lead the development and optimization of dashboards, translating complex billing data into clear visualizations for informed decision-making. This position demands a skilled professional with expertise in data visualization and dashboard management, ensuring real-time insights and efficiency within the Billing Control operations.

• Spearhead the design and development of comprehensive dashboards tailored to the specific needs of billing control operations.
• Create visually impactful and user-friendly data visualizations to enhance the communication of billing metrics and key performance indicators.
• Ensure the ongoing maintenance, updates, and optimization of dashboards to reflect real-time billing data and evolving business requirements.
• Conduct training sessions for Billing Control teams to maximize the utilization of dashboards, empowering them to extract actionable insights.
• Collaborate with various departments to understand their billing data requirements, customizing dashboards to enhance interdepartmental coordination.
• Oversee data validation processes to uphold the accuracy and reliability of billing information displayed on dashboards.
• Collaborate with IT teams to integrate advanced technologies and tools that enhance dashboard functionality and user experience.
• Develop and monitor performance metrics related to dashboard usage, ensuring alignment with billing control objectives.
• Generate and distribute reports based on dashboard insights, providing timely and relevant billing information to stakeholders.
• The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
• The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
• Undertake any other assignment as instructed by the immediate supervisor.

MBA with 2 years of relevant experience.

The purpose of this position is to oversee the function of bill generation of domestic, commercial and industrial customers with in the franchise area of assigned zone.

• Oversee the end-to-end billing process for industrial, domestic, and commercial connections within the jurisdiction of designated zone.
• Develop a meter reading plan on monthly basis to strictly follow the monthly billing cycle of the assigned zone.
• Review meter readings, consumption patterns, and billing records to identify discrepancies and resolve billing errors promptly.
• Coordinate with meter reading teams and data entry staff to ensure timely and accurate capture of consumption data for billing purposes.
• Ensure that meter reading activity is accomplished timely as per approved plan.
• Ensure that meter readings are entered into CC&B for bill generation in a timely manner.
• Ensure that bills are printed and delivered to the respective customers as per the billing cycle.
• Prepare billing reports on monthly basis for reporting purposes.
• Address customer inquiries and concerns related to billing statements and meter readings in a timely and professional manner.
• Collaborate with the customer service team for efficient processing for billing dispute resolution and customer account management.
• Provide support and guidance to customers regarding billing inquiries, payment options, and billing-related complaints.
• Comply with the risk management framework.
• Participate actively in risk management activities across the organization.
• Ensure that key risks are identified, reported, recorded and managed in a timely manner.
• Receive appropriate training in risk management.
• Undertake any other assignment as instructed by the immediate supervisor.

Fresh ACMA

Or

MBA with 4 years of experience in Accounts or Finance. 

Candidates having experience of Utility companies shall be preferred.

The role of Area Manager is to manage the billing team in respective areas, develop and implement billing plans, monitor and analyze KPIs, recruit, train and mentor team members, collaborate effectively with cross-functional teams and compliance with billing policies, industry regulations and legal requirements.

• Provide leadership to the Billing team in the Industrial/Commercial (KHI) section, in East, West and Central areas fostering a culture of collaboration and high performance.
• Develop and implement billing plans to meet revenue targets, enhance efficiency, and adapt to the unique requirements of the industrial and commercial sectors in Karachi.
• Monitor and analyze key billing performance indicators, proactively implementing corrective actions to ensure consistent achievement of revenue and operational targets.
• Recruit, train, and mentor team members at junior level, ensuring a skilled and motivated workforce aligned with organizational goals. The team members include Territory Managers and other field staff for East, West and Central areas.
• Collaborate effectively with cross-functional teams, communicate seamlessly with internal and external stakeholders, and build strong relationships to ensure successful billing operations.
• Responsible for meticulous management of the budget within the Industrial/Commercial (KHI) section, optimizing resources to achieve cost-effective billing operations.
• Ensure strict adherence to company billing policies, industry regulations, and legal requirements within the Industrial/Commercial (KHI) section, maintaining the highest standards of compliance.
• The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
• The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
• Undertake any other assignment as instructed by the immediate supervisor.

Graduate with at least 4 years of relevant experience as secretary.

The purpose of this position is to provide efficient secretarial and administrative support to ensure smooth office operations, requiring strong communication skills, proficiency in MS Office, and the ability to handle confidential information with professionalism.

• Answer, screen, and direct incoming telephone calls in a professional manner and provide accurate information when required.
• Receive visitors, handle inquiries, and ensure messages are promptly and accurately delivered to the appropriate personnel.
• Prepare, draft, and format correspondence, reports, memos, invoices, and other office documents.
• Receive and manage incoming communications on behalf of management, review content, determine priority, and distribute or summarize information as necessary.
• Maintain and organize office records, files, and databases, ensuring accuracy and confidentiality.
• Schedule and coordinate meetings, appointments, and travel arrangements for management and staff.
• Order and maintain office supplies, liaise with vendors, and ensure smooth office operations.
• Assist with basic bookkeeping tasks, including record-keeping, invoice tracking, and expense documentation.
• Communicate management instructions, directives, and assignments to relevant staff and follow up when required.
• Ensure compliance with office procedures and support overall administrative efficiency.